Limited Warranty Policy for Orvy Nox
At Orvy Nox, we stand behind the quality of our products. This Limited Warranty provides you with specific legal rights, and you may also have other rights that vary from state to state.
Warranty Period
The standard warranty period for all Orvy Nox products is 12 months from the date of purchase.
What’s Covered
This warranty covers manufacturing defects in materials and workmanship under normal use for the warranty period. If a defect arises during the warranty period, we will repair or replace the product at no charge to you.
What’s NOT Covered
- Accidental damage
- Water damage
- Improper use or misuse of the product
- Normal wear and tear
- Unauthorized repairs or modifications
How to Claim
To initiate a warranty claim, please follow these steps:
- Contact our customer service team via email at [email protected] or call us at (123) 456-7890.
- Provide your purchase receipt and a description of the defect.
- Return the product to us as instructed by our customer service representative.
Turnaround Time
Once we receive your product, the typical turnaround time for processing your warranty claim is 7 to 14 business days. We will notify you once your product has been repaired or replaced and is ready for return shipping.